Collaboration Articles



Resolving Music on Hold (MoH) Update Failures in Cisco CUCM: A Step-by-Step Guide

In this video, we tackle the common issue of Music on Hold (MoH) update failures in Cisco Unified Communications Manager (CUCM). Often, these failures are due to strict security policies on the operating system that prevent file modifications.

Cisco UCM Migration - Fresh Install with Data Import

In our lab demonstration, we'll focus on the Direct Refresh Install with Data Import method, showcasing its efficiency and practicality for modern deployments. We've used the Data Import method via SFTP to successfully migrate to CUCM 15, ensuring a smooth and effective transition.

Cisco ANI Based Call Routing - Part II

This is two part training video, In the video I have also a CCIE style challenge for you, you will learn about Translation-Pattern based on ANI and DNIS.

Cisco ANI Based Call Routing - Part I

This is two part training video, In the video I have also a CCIE style challenge for you, you will learn about Translation-Pattern based on ANI and DNIS.

How to see cisco IP phone display remotely!

As a collaboration engineer, how often do you need to see your customer IP phone display from a remote location?
Many times we need to check IP Phone menus or see the messages on display.
I want to demonstrate an easy method to see the Cisco IP Phone display remotely in this post.